How do I set up Rotational Menus?

Overview

Rotational menus support managed food service companies and university campuses that operate on rotational menu cycles. These operators typically have a set of menus rotating on a schedule. Menu rotations may be a combination of weekly and daily offerings that cycle on a regular basis.

For example, a location may be on a 3-week cycle, meaning they offer a set of menus for week one, a second set of menus for week two, and a third set of menus for week three. On week four, the menus from week one would come back and the rotation would begin again.

Operators can:

• Define the rotation cycle by location with a start date and number of weeks in the rotation.
• Create and flag menus as rotational menus.
• Set up menu items on the rotational schedule.

Backoffice Setup

Add Rotational Menus to Location

1. Go to Brands & Locations
2. Click Edit Location
3. Go to Preferences > Menu Display
4. Select Rotational Menus
   • Enter the number of Weeks in your rotation
   • Select a start date. 
     • Note: The start date should be set to a Sunday. 
     • The start date you choose will be day 1, week 1 of your rotation.

Make a Rotational Menu

1. Go to the Menus section of back-office.
2. Select your Brand and Location.
3. Add New Menu OR Select Edit (pencil icon)
4. Turn on Rotational Menu toggle
5. Publish
   • Note: Only Take-Out, Delivery and Dine-in Menus can be set up as rotational menus 
   • If an item is in a rotational menu and not scheduled on a specific day/week in the rotation, it will always be displayed as part of the regular menu hours. Please make sure to schedule items on their respective days in the rotation. 
   • There is no limit to the number of days/weeks any given menu item from a rotational menu can be scheduled for. You may schedule rotational items on as many days in your rotation as you need.

Add Items to Rotations

1. Go to the Rotations tab in Menu section of back office
2. Select a rotational menu to schedule items from
3. Select the week in your rotation you would like to add items to.

4. Click ADD ITEMS on the day you want to add items to. 
   • You can select multiple items to add at once.
   • Any item that is part of a rotational menu can be scheduled as part of your rotations. Items that are not in a rotational menu cannot be scheduled as part of rotations
   • All items in rotational menus will only be available to order on scheduled days in the rotation.
5. Click SAVE
6. Once you have added all items to your rotations, click Publish.
   • Your changes will not be saved unless you click Publish

User Experience

• All menu items in rotational menus will only be available to order on the days they are scheduled within the rotation.
• Rotational menus are subject to menu availability hours and days just as regular menus, therefore rotational items cannot be scheduled for days the menu is closed.
• If an app or website supports advanced orders, customers will be able to see the item selection that will be available in the rotational menu for the day they are receiving their order.

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