How do I add menu item pairings?

Summary

• Pairings are items that are suggested to users based on the items they have added to their cart

• Only menu items can have pairings assigned
• Only menu items can be pairings
• Pairings are displayed on the checkout page (You May Also Like)
  • Ex. User adds a hamburger to the cart and the suggested pairings are french fries and/or a coke

Backoffice Setup

• In the Menus section, filter by your brand and location.

• Navigate to the Items heading.

• Locate the item you wish to assign pairings to and select the pencil icon to edit.

• Select the Pairings heading.
• There are 3 types of pairings. Select Add to assign.

  • Drink Pairings

  • Food Pairings

  • Side Pairings

• Multiple items can be added to each type of pairing

  • For example, you can add both Coke and Sprite as Drink pairings

• Select Save.

Note: For enterprise menus, item pairings are set up at the primary location and shared across menus.

UI/UX

• Item pairings will be displayed on the user checkout page in a carousel

  • Pairings will be displayed 3 at a time

  • They will be displayed in a sequence based on the order of items added to the customer’s cart

    • Ex: Item 1 pairings, Item 2 pairings, Item 3 pairings, etc.

Talk to your PM to determine whether pairings are compatible with your mobile, kiosk, or web app.