How do I add menu item pairings?

Overview

Pairings are items that are suggested to users based on the items they have added to their cart. They are displayed on the checkout page, when the customer is prompted to review their order, under 'You May Also Like.' For example, you might set up pairings for a burger item, where the suggested items would be fries and soda.

• Only menu items can have pairings assigned.

• Only menu items can be pairings (modifiers cannot be pairings).
• For enterprise menus, item pairings are set up at the primary location and shared across menus.

This article will contain UI/UX details to show how pairings are displayed on the ordering site, as well as instructions for setting up pairings for items in backoffice. Reach out to your PM to determine whether pairings are compatible with your mobile, kiosk, or web app.

UI/UX

Item pairings will be displayed on the user checkout page in a carousel. Pairings will be displayed 3 at a time, in a sequence based on the order of items added to the customer’s cart

• Ex: Item 1 pairings, Item 2 pairings, Item 3 pairings, etc.

Backoffice Setup

1. In the Menus section, filter by your brand and location using the dropdown menus.

2. Navigate to the Items tab.

3. Locate the item you wish to assign pairings to, and select the pencil icon to edit.

4. Select the Pairings heading.

5. For any given item, you can configure Drink pairings, Food pairings, and Side pairings.

   

   • Multiple items can be added to each type of pairing. For example, you can add both Coke and Sprite as Drink pairings.

6. When adding a pairing, click Add. A window will open, where you can select the menu and category to filter for the intended pairing.

7. Select the item(s) you would like to include as a pairing, then click Add.

8. You will be able to see the items added to the pairing section, where you can Save and/or Publish the changes.