How do I add a category upsell?

Summary

• Category upsells are categories that are recommended to users based on the items they have added to their cart

• Only categories from menus with the same order type may be assigned

• Categories are displayed on the checkout page (You May Also Like)

  • Ex. User adds a hamburger from the category Sandwiches to the cart and the suggested upsells are Sides and Beverages

Backoffice Setup

• In the Menus section, filter by your brand and location.

• Navigate to the Menus & Categories heading.

• Select the desired menu to expand categories on the right hand side. Select the pencil icon to edit the category you wish to add recommendations to.

• User the 3 dropdown menus to assign Upsells.
  

  • Upsale Food

  • Upsale Drink

  • Upsale Side

• The labels do not have to coincide with selected categories.

• Each category can have a maximum of 3 upsell recommendations

• Select Save.

Note: For enterprise menus, category upsells are set up at the primary location and shared across menus.

Talk to your PM to determine whether category upsells are compatible with your mobile, kiosk, or web app.