How do I set up enterprise menus?

Overview

Enterprise menus let you share a centralized menu across multiple locations within the same company or across different brands. This allows all locations to start from the same base menu while still giving them the flexibility to set their own pricing, availability, and device routing later through localizations.

Standard menu sharing involves one brand with uniform pricing, but customizable availability, whereas enterprise menus can be shared across brands (but within the same company) and pricing can be localized at different locations.

Parent Menu/Location Setup

For Managed Food Services

Create a Parent Brand and Parent Location. These locations are not active. They are used only to manage the menu. Menus are built out at the parent locations with items priced at $0.00. If all child locations will be priced the same, prices can be set at the parent location, either manually or through POS mapping. Otherwise, prices can be configured at each location via localization.

For Single-Brand, Multi-Chain Restaurants

1. Create a Parent Location within an active brand
   • This location can be an active restaurant, but is often not.
   • Menus are built out and mapped to the POS at the parent locations
     • The POS mapping will propagate to the child locations upon sharing, and can be overridden during localizations afterwards if required.
     • Price levels can be set at each location under Edit Location in the Brands & Locations tab.
2. Configure Brand Settings according to the Brand Settings section above.
3. Share Parent menus
   • Go to the Menus tab in back office
   • Select the Brand then Location from the dropdown menus
   • Under Menus & Categories, select Share Menus, then assign a shared menu label in the popup window (e.g. Ontario Takeout Parent Menu)
   • Select Share
     • Menus can be shared from multiple parent locations within a brand; for example a brand might want a Quebec Parent location separately from the other Parent locations. 

4. Assign Menus to Child locations

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Notes on Enterprise Menus:

• Menu hours set up in a child location will only apply to that location. 
• Daily specials will not be shared between locations like other enterprise menus; they remain completely local.
• Bottle deposits cannot be set up regionally or provincially with enterprise menus, but are instead configured by location according to the instructions in this article: How do I set up bottle deposits? 

Configure Brand Settings

1. In the back office, go to Brands & Locations
2. Select the brand from the dropdown menu
3. Select Edit Brand
   • Enable Order to enable ordering for the brand  
   • Enable Brand Pricing should be turned ON to allow sharing across brands within the same company
     • This setting must be enabled at both the parent and child locations.
   • Mark Child Unavailable should be turned ON if menu items added to the parent location are initially marked as unavailable at the child location until the site chooses to turn them on.
     • If the brand is a single-brand, multi-chain restaurant, this toggle is typically turned OFF and the child location will start with all the items available.

 

Managing Menus - Parent & Child Locations

Menu Managers and Admins can edit the menus in the ITEMS and MODIFIERS tabs.

Parent Locations

The following items can only be edited at the parent location for enterprise menus:

• Menu names
• Menu order types
• Menu images
• Menu category names
• Menu category descriptions
• Menu category up-sells
• Menu category images
• Enterprise menu items and modifier groups

Enterprise menu items cannot be edited at the child location.

New local menu items can be created at the child location. Local menu items added at the child location will only exist only at that location.

Child Locations

• Enterprise menu items cannot be edited at the child location.
• New local menu items can be created at the child location. Local menu items added at the child location will only exist only at that location.
• Modifier groups assigned to enterprise menu items cannot be changed at the child location. However, new local modifiers can be added to existing enterprise modifier groups.
• Local modifier groups can be created and assigned to local menu items. However, they can’t be assigned to items created on the enterprise level.

Creating and Editing Items and Modifiers

Adding an Item

Adding Modifiers

1. Click Add Modifier Group
2. Drag and drop modifier groups from Available Modifier Groups in the left field to Selected Modifier Groups in the right field
3. Drag and move to resort order
4. Click Save
5. Once added, use icons to reorder and remove

Adding Menu Item Photos

1. Click Upload Image
2. In Add New Image popup, select Browse Image
3. Choose the file from your device
4. Crop if required
5. Select Upload Image

Save/Publish/Draft

• Select Save Draft to save a draft of the menu item
• Select Publish to make your item available for ordering
• Select Cancel to remove progress (this will either remove a new item or undo changes made to an existing item).

Adding Modifier Groups

1. Go to the Modifiers tab
2. Click Add New
3. Enter the Modifier Group Name
4. Enter the Minimum quantity and maximum quantity (as necessary)
   • The minimum quantity will determine if the modifier group is optional (0) or required (1+)
5. Select single selection if users can only select 1 of each modifier in the group
6. Add a description for the modifier group
   • This will be the prompt for users to select modifiers in the group (Ex. Please select 2 options)
7. Click SAVE to create the new modifier group

Icon Guide

Use the icons on the right side of each modifier to customize it.
Note: Icon controls are disabled (greyed out) for enterprise modifiers.

Icon	Image	Function
Arrows		Reorder the modifier within the group.
Duplicate		Add the modifier to additional modifier groups.
Pencil		Edit the modifier's details.
Trash		Expire or delete the modifier

Modifiers at the Parent Location

If all locations under a brand share POS IDs, menu mapping should only be managed at the parent location. Child locations will still individually manage availability.

Mapping Modifiers at the Parent Location

1. Go to Menus in Back Office.
2. Select the Brand and the Parent Location from the dropdown menus.
3. Open the Modifiers tab.
4. Select the Modifier Group from the list on the left.
5. Click the pencil icon beside a modifier to edit it.
6. Assign a Price (if applicable).

For Disconnected Locations

Usually, parent‑level pricing is for POS‑connected setups. If desired, you may still enter a price manually and publish to apply the changes to all child locations.

For POS-Connected Locations — Map to POS

1. In the popup, search for the modifier using either:
   • POS Name
   • POS ID
2. Ensure the POS Modifier / POS Item toggle is set correctly.
3. Click Search.
4. Review the search results and select the correct mapping using the circle on the left.
5. Click Done.