How do I create an FAQ page?

Overview

Frequently Asked Questions (FAQ) is a feature that allows you to answer questions that customers typically have about your company, menu, app etc. This article includes instructions for setting up a FAQ page in backoffice and an example of how the User Interface appears in production.
 

Backoffice Setup

1. In Backoffice, go to the Communications section, then the FAQ tab.
2. Click the Add New button
3. Select your Client App
4. Enter Title (e.g. Mobile App FAQ)
   • The title will be displayed on the backoffice only
5. Select Language
6. Click Add Post
7. Enter the Question in the provided field
8. Enter the Answer in the corresponding field.
9. Continue Adding Post until the desired number of FAQs have been populated.
   • Note: If you have multiple FAQs, you can edit the order in which they appear. You may want to move the most frequently asked questions to the top of the list.

10. Click Save in the top right corner. 
    • You can search the FAQ section for existing lists by filtering by Client app. 
    • You can edit an existing FAQ list by clicking the pencil icon.
    • You can delete an existing FAQ list by clicking the trash icon.

User Interface