How do I create a greeting?

Feature Description

The greetings feature enables marketers to personalize the experience for different user types. Greetings will appear on the homepage of the app. You can set up greetings for guest users, new users, experienced users and customers.

User types

• A guest user is a user that is not logged in/signed up

• A new user is someone who doesn’t have any order history yet

• An experienced user is someone who placed at least one order

Greetings, support text and tag lines

• The greeting will appear on the homepage of the mobile app 
• The greeting support text will display under the greeting

• A tagline is a brief message that will appear on the order confirmation in the mobile app
  
  

Backoffice Setup

1. Go to Notifications tab > Greetings

2. Select a Client App

3. Navigate to a user type

4. Input the English and French greetings

   • Use the dynamic tags to customize your message. First name will display the first name of the user. Time of Day or will say Morning, Afternoon or Evening depending on the time of day. For example, "Good {Morning}, {Jane}!" 
     
     
     
     

5. Input greeting support text

   • The support text will display below the greeting. This can be your brand tagline or any
     
     

6.   Input tagline 
   • The tagline will appear on the order confirmation in the app 

•