How do I make an item unavailable?

The following articles describes how to mark items as unavailable in the back-office.

Navigate to Menu Availability

1. Go to the Operations tab

2. Select Menu Availability

Search for an item or modifier

1. Using the search bar, enter the item or modifier name you are looking for

2. Click on Search button

3. Matching results to your search will show below

4. From there you can mark the item as available/unavailable

Note: You cannot search for a price level 

Mark item as unavailable

1. Select your brand from dropdown menu

2. Select the location from dropdown menu

3. Locate menu

4. Click + button to view categories

5. Click + button to view items in category

6. Locate item

7. Click on gear icon

8. Select Unavailable

9. Select the Channels you would like to make menu unavailable for

10. Select Unavailable Time

a. Today will mark the item as unavailable until the closing hours of the location. The item will be available again when the store opens the next day.

b. Permanently will mark the item as unavailable indefinitely until manually marked as available again

11. Click Save Changes

Mark Modifiers as unavailable

1. Select your brand from dropdown menu

2. Select the location from dropdown menu

3. Scroll the bottom of the page to View Modifiers

4. Click + button next to Modifiers to expand and view modifier groups

5. Click + on each modifier group to view modifiers

6. Locate modifier group or modifier

7. Click on gear icon

8. Select Unavailable

9. Select the Channels you would like to make menu unavailable for

10. Click Save Changes

Remove Unavailability

1. Select your brand from dropdown menu

2. Select the location from dropdown menu

3. Click REMOVE UNAVAILABILITY button to remove unavailability across all menus, categories, item and modifiers for the selected location

 

Refresh Unavailability

1. Select your brand from dropdown menu
2. Select the location from dropdown menu
3. Click REFRESH UNAVAILABILITY button refresh unavailability