How do I create a new backoffice user?

Creating a new backoffice user

1. Go to the Users section in backoffice.
2. Click New User button in top right hand corner.
   
   
    
3. Enter the user's first name, last name, phone number and email
4. Select user role
   • You can click on the (?) icon beside a role to understand what permission each role has
   • There are several access permissions that the user may be assigned; Administrator, Menu Manager, Operator, Kiosk Installer, Admin and Kiosk Installer.
5. Select the resource you want to give the user access to.
   • Client app - App level acces
   • Company - Company level access
   • Brand - Brand level access
   • Location - Location level access

Please note, if you give users access to a client app, company or brand, they may have access to the locations within the client app, company or brand. 

You can give users access to multiple different resources. 

6. Once you have added the Access permissions, click Save button to save your changes
7. The user should receive an email to access their new backoffice account 

Customer user roles

If you do not see a role that suits your needs, you can request a customer user role. Please contact your project manager or support to request a custom role. Additional fees may apply. 

Deactivating a backoffice account

If you would like a backoffice account to be deleted, someone with admin permissions necessary to edit your account can do so by clicking the trash icon when searching for your user.

For further assistance with this, you can contact Tacit support directly at [e-mail]