Toronto Single-Use & Takeaway Items By-Law

Overview

The City of Toronto implemented a bylaw on March 1st, 2024 regarding single-use & take-way items.

Customers now must request these single-use items (ie. straws, napkins, utensils, paper bags etc.) for a restaurant to provide them as part of the order.

You can read more about the new bylaw here: City of Toronto | Reducing Single-Use & Takeaway Items

Mobile Apps & Websites

• For our white-label mobile apps/websites, you can create a menu category with the category type code: Cutlery & Condiments. See how to set up a Cutlery & Condiments category here. 
   

Delivery Networks

• For DoorDash and Skip The Dishes: Clients can create a separate category with regular menu items set up for cutlery & condiments that they offer. They will need to be set up with POS IDs like any regular menu item
   

• For Uber Eats, we can use the following restaurant setting to enable the "Request Condiments/Utensils" toggle for each location. 

  Type	Setting	Value	Description
  POS	DisposableItemObjNum	POS ID	This is for UberEats orders to send condiments and utensils to POS
  POS	DisposableItemCaption	disposable_items	Name of the utensils. This is for UberEats orders to send condiments and utensils to POS

  
  If you need these settings added to your locations, please contact [e-mail] or your Tacit project manager. 

Kiosks

For kiosks, cutlery & condiments would have to be set up as regular menu items if they are to be put on the in-person menu (we do not support the checkout item option at this time).